Managed IT Services & Application Support

Sit back while we manage your application developments & operations for predictable costs and minimal downtime.

Delivering Peace of Mind, End-to-End

Our Services

Itasoft provides Managed Services designed to help businesses efficiently manage application developments and operations. With over 10 years of experience in Low Code Platforms, we ensure your applications run optimally, securely, and align with your evolving business needs.

Managed Development

Supporting businesses throughout the Low Code Platform application development lifecycle:

Feature development & enhancements
Customization & integration with other systems
Bug fixing & technical support

Managed Operations

Ensuring application performance and reliability through operational support:

System monitoring & maintenance
Optimization & troubleshooting
Platform updates & compliance

Flexible Engagement Model

We understand that every business has unique needs, so we offer a hybrid service model that includes:

Subscription-based – for ongoing support with monthly or annual packages
Project-based – for specific development or system optimization needs

Ensure Optimal Performance, Security, and Scalability for Your Digital Assets

Our Value Proposition

Focus on your core business while ITAsoft's expert team proactively manages and supports your critical applications and infrastructure. Our Managed Services provide peace of mind through predictable costs, minimized downtime, and continuous optimization.

Predictable Costs & ROI

Move from variable capital expenses to predictable operational costs. Optimize your IT budget and gain clear ROI through enhanced efficiency and reduced downtime.

Proactive Maintenance & Support

Continuous 24/7 monitoring and preventative maintenance minimise disruptions, ensuring your systems run at peak performance.

Enhanced Security & Compliance

Benefit from proactive security monitoring, timely patch management, and adherence to industry best practices to safeguard your valuable data and ensure compliance.

Our Team

Experts at your service

A dedicated team manages each project, working closely with clients to ensure seamless execution, transparency, and high-quality results.

Project Manager
System Analyst
Software Engineers
Quality Assurance Specialist
Technical Support

Industry leaders trust us

Enterprises we've worked with

Manufacturing & Heavy Industries

Finance & Insurance

Natural Resources

How it works

Our Proven Methodology

Onboarding & Assessment
1
We thoroughly assess your current environment, understand your business needs, define SLAs, and establish baseline performance metrics.
Proactive Monitoring & Alerting
2
Implementation of continuous monitoring tools for continuous system health checks and automated alerts for potential issues.
Preventative Maintenance & Updates
3
Regularly scheduled maintenance, patch management, and system updates performed during off-peak hours to minimize disruption.
Reporting & Performance Review
4
Transparent reporting on system health, support activities, and performance metrics. Regular reviews to discuss strategy and improvements.
Continuous Optimization
5
Ongoing analysis to identify opportunities for performance enhancements, cost savings, and alignment with your evolving business goals.

CASE STUDIES

Our Solutions in Action

Faster, Paperless Approvals

Manufacturing Workflow Automation

Achieved 100% paperless processing and 80% faster approvals by replacing manual workflows with a digital system, as verified by operational data.

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90% Faster Issue Resolution

Issue tracking app for Manufacturer

Cut resolution times by 90% and improved traceability through real-time reporting, with results backed by operational data.

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Process Automation & Task Completion

Workflow Management System for Financial Firm

Automates 95% of processes and reduces task times by 30%, with less manual work and fewer errors, all confirmed by usage data.

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High Availability and Large-Scale Monitoring

Next-Gen IT Monitoring For Telecommunications Firm

Delivered 99.9% uptime, monitors 10,000+ endpoints in real time, and cuts incident response times by 40%, all verified by independent metrics.

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Why Choose ITAsoft?

Experience in the Field

10+ years of expertise in delivering innovative digital solutions to large & small enterprises.

Proven Track Record

Completed hundreds of projects across multiple industries, building effective & efficient applications.

Official Joget Partner

Accredited Partner of JOGET DX, enabling rapid low-code application development

Dedicated Team

Digital transformation experts ready to address any inquiries and immediate concerns.

Ready for Proactive, Reliable IT Management?

Let ITAsoft handle the complexities of your IT operations, freeing up your internal resources to focus on strategic initiatives.

Speak to an expert

Scope of managed services

Delivering Peace of Mind, End-to-End

Infrastructure Monitoring & Management
Proactive monitoring of servers, databases, and network components to ensure high availability and optimal performance.
Application Management & Support
Ongoing maintenance, updates, performance tuning, and user support for your critical business applications, including Joget DX and low-code platforms.
Dedicated Support Desk
Access to our expert support team for timely issue resolution. We have robust and committed adherence to agreed upon SLAs.
Backup & Disaster Recovery
Implementing and managing robust data backup solutions and disaster recovery plans to ensure business continuity.